Customer relationship is one of the important factor in marketing, in other words your potential business relies upon the relationship that you maintain with your customers. If you have an e-commerce website and selling the products then you should also have a chat system to retrieve the feedback of your customers.
Embedding a chat system is less expensive comparing to phone support and with chat support you can note down the feedback or suggestions of your clients which can be further used to improve your website or add more features to it. Here we have listed top 5 feature packed chat plugins for WordPress.
List of Free and Paid Chat Plugins for WordPress
WPMUdev chat is one of the best chat plugins for WordPress which is highly customizable, multi-chat plugin that comes in free and paid versions. Your visitors can login with Facebook or Twitter to initiate the chat. Inserting WPMUdev chat is easy, all you need is to click a button to embed, it can be embedded on any post or page in WordPress. It comes up with some great customization features including enable/disable avatars, enable/disable emoticons, change chat colors and assign moderators etc. WPMUdev chat can be installed in WordPress, BuddyPress and Multisite. WPMUdev Chat Pro can be purchased with $19 which is a one-time investment. Give it a try over here.
Quick chat is a free self hosted chat plugin for WordPress that stores chat data inside the WordPress database. Quick chat is an absolutely free chat solution and you need not pay any monthly fees. This free chat plugin comes up with some outstanding features including emoticons, unlimited chat rooms, sound notification, ban chat participants and avatars etc.
Check out quick chat in action and download it over here.
Comm100 Live Chat
Comm100 live chat is a premium chat system for wordpress which could be tried free of cost for 14 days. Its features include customizable user interface, live visitor monitor and customer rating etc,. Intel, Aviva and Rogers are some of the top brands to be named that use comm100 live chat. comm100 live chat’s basic plan starts from $21 per operator per month, for professional it is $29 and for enterprise it is $49. Know more about comm100 live chat and download it over here.
FlexyTalk Live Chat
FlexyTalk is a cloud based live chat solution that is available in free and premium versions. With FlexyTalk you can reply to chats right from your instant messenger such as Gtalk and jabber. FlexyTalk has cool themes, offline messages, easy installation interface and many more useful features. Download FlexyTalk over here.
Barc is an easy to install free chat plugin for WordPress that consolidates social networking, instant messaging and customer support. Your clients can login from their Facebook or Twitter IDs to initiate the chat, it also supports posting videos and images within the comments. Download the highly customizable Barc chat plugin over here.